What you'll do:

• Manage all assigned accounts according to the standard, policies, and procedures set by the company.
• Maintains the ledger of the buyers ensuring that payments, interest, penalties, and other chargers are properly, accurately and timely being posted to ensure updated payment record of the buyer.
• Ensure SOA and/or notices are timely prepared and dispatched.
• Review and analyzes delinquencies and aging of accounts in the assigned portfolio.
• Facilitates cancellation of delinquent accounts.
• Reviews and evaluates all issues and concerns for appropriate course of action.
• Handles daily customer queries.
• Other tasks and function that may be assigned by the superior from time to time.

What we’re looking for:

• Candidate must possess at least a bachelor's degree in any business course or equivalent.
• In-depth understanding of Pag-IBIG monthly amortization collection.
• With experience in credit & collection preferably in a real estate developer.
• Must be willing to be assigned in Lipa City.